Tmnut again

Ah so many posts to write, Tmnut is playing silly buggers the last few days.

Most of the time I can’t access Flickr, can’t access any sites hosted on blogspot, sometimes can’t connect to any Google services, can’t connect to MSN..

And when it’s all working it’s so terribly slow, even surfing is a pain.

This is what we get when we pay for broadband eh?

I wish they would stop selling and marketing and start investing back in the infrastructure, let’s upgrade the international links PLEASE.

Let’s get regular trans-atlantic pings of less than 300ms please!

I’ve noticed recently they are super efficient when it comes to cutting your line too, if you don’t pay by the day stated on the bill they really cut you off within a few hours and you have to pay the RM10 reconnection charge.

They are really rather organised when it comes to collecting the money for their half-arsed service.

If only they paid so much attention to the actual service they are supposed to be providing, customer service orientation is not something that is prevalent in Malaysia anyway.

I guess things might change if Streamyx is not the monopoly, if they eventually unbundle the local loop things might change…

Might I say, with great trepidation.

At least it with allow for some smaller guys to come in and run service based companies rather than just sell sell sell, typical of any monopoly.

It was the same in UK when British Telecom held the ADSL power-card, until they unbundled the local loop, the service and pricing was much the same as Streamyx.

Legislation forced them to surrender the monopoly though and now UK is a country with extremely affordable, very high quality ADSL. Most of my friends are using 8mb ADSL, which really gives 8MB internationally…economically they pay around RM120 per month for the service.

And here we are paying RM88 for a 1MB line which only gives 1MB into the Tmnet network, perhaps on a good day getting 300-500kbps internationally.

When is the last time I downloaded something on my Streamyx at over 100k/s? I don’t even remember.

1MB should give downloads of around 115k/s ideally.

I doub’t I’ll get the TMnet CEO coming to my house, but still…




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16 Responses to Tmnut again

  1. Wahlau.NET August 28, 2007 at 12:52 pm #

    join the….

  2. Raymond August 28, 2007 at 12:59 pm #

    hmm, is there anything we can do to un monopolize the tmnut?

    btw, a question if i may, how do you go about having your domain as and hosting it in

  3. TZ August 28, 2007 at 1:59 pm #

    I think TMNET has a serious issue to solve… almost every blogger in Malaysia talking about how TMNet/Streamyx sucks… I did not encountered good comment on TMNET/Streamyx.

  4. earl-ku August 28, 2007 at 2:18 pm #

    i am writing them another letter – statin my dissatisfaction towards them, and thei service rendered, i will them terminate my service with them, will bring my mere RM88 to some other companies who can gimme better or at least decent broadband speed, instead of dial up

    paying broadband and getting dial up speed?

    they can fuck off …

    yeah and i was put onto the special speed the other day, i managed to get a 250ms ping to new york on the test …

    to japan was 160++ and to singapore was bout 200 something …

  5. KY August 28, 2007 at 3:24 pm #


    and what are our choices?

  6. rainerteh August 28, 2007 at 4:56 pm #

    singnet 1500Kbps/512Kbps broadband anyone?

  7. earl-ku August 28, 2007 at 8:22 pm #

    try some other comp like maxis or jaring …

    and yeah when compared my “fixed” speed with friends 12mb cable that day after the CEO came, my 1.5MB speed was way faster than his 12MB connection …

    aihhh … Broadband my ass!

  8. emaN August 28, 2007 at 9:08 pm #

    Not to mention streamyx throttle the line when downloading using BitComet.

  9. TenthOfMarch August 28, 2007 at 10:04 pm #

    They are upgrading their services. Service disruption is expected from 4pm 28/8/07 till 8pm 29/8/07. Let’s hope things DO get better after their “upgrade”. I doubt they will lift the throttle though.

  10. moons August 29, 2007 at 8:44 am #

    Yea the problem with them is that tmnut sort of have a monopoly as a isp in malaysia whereas in the states or europe, there are like a ton of other isps to choose from.

    Competition will cause them to improve their service and lower prices or else the customers will turn towards other isps. Although there is Maxis and Jaring, their coverage are very limited.

    When I first got a socks proxy in france and germany (cause some programs im accessing blocks all countries except EU), i checked the ping and it was like 500ms – 600ms. Then i upgraded my plan to the 1024 kbps / 384 kbps.. and yea, for a few days the ping dropped to 500 constantly. However, now, im back at 680+ ms and during the night it hits up to 900-1000ms.

    And to think that this is after their “Service Upgrade” on the 28th. Oh and now they’re saying we’re getting service degradation because of the replacement of network equips? Looks to me that they’re actually degrading their service instead of upgrading their service.

    If only the government would allow more ISPs to rise without their sappy regulations with the motive of having tmnut as the main ISP.

  11. ShaolinTiger August 30, 2007 at 4:02 pm #

    Wahlau.NET: Already joined long ago la.

    Raymond: Nothing unless a) They decide to b) Government forces them to unbundle. Don’t know, never used blogspot.

    TZ: Yup, they need to stop marketing and start upgrading.

    rainerteh: Singapore broadband is a dream compared to here.

    earl-ku: I hope it’s published, not to say the competition are any better, Jaring? Maxis? Izzi?

    emaN: They throttle a lot of stuff, so much for ‘unlimited’ package.

    TenthOfMarch: It’s been lousy for the past couple of weeks…I hope it gets better though – I really do.

    moons: Sadly it’s unlikely to change, not in the near future at least. I hope the LLU happens so we can have some decent competition.

  12. gazard September 2, 2007 at 9:52 pm #

    Yeah, frustrating, I can hardly access your blog here.

  13. Wing Loon September 3, 2007 at 1:39 am #

    I am frustrated too…they upgrading their services without notifying us via email. Only put in their website. Who will bother visiting their website. Damn…

  14. ShaolinTiger September 5, 2007 at 1:40 am #

    gazard: Now that is bad news!

    Wing Loon: Yah I always found that annoying..Who the hell reads their site?

  15. orionmystery September 8, 2007 at 5:46 pm # “TMNUT”.

    I’ve been looking at this izzi…seems to be quite good..i might give it a try.

  16. Wing Loon September 9, 2007 at 10:28 pm #

    ShaolinTiger: Its true…nobody really care to read their website, kekeke…

    orionmystery: Please share your experience with IZZI once you have subscribed it, thank you.