Malaysian Bureaucracy and the Summons Fiasco

Well the clampdown has finally begun as reported by The Star today..

KUALA LUMPUR: Ong Tze Chiang was rudely awakened at about 1pm by his father who told him that a group of people wanted to meet him outside his house at the Sri Johor flats in Cheras here.

Clad only in his shorts, the 26-year-old man came out to greet his โ€œvisitors,โ€ but was shocked to be met by blinding flashes from the cameras of photographers, a horde of journalists and police officers.

Not knowing what they were there for, Ong was momentarily stunned until police informed him of his outstanding summons for a traffic offence.

Chief Insp Badrul Azham Baharom from the city traffic police headquarters identified himself and said: โ€œEncik Ong, kami ada waran tangkap atas nama Encik Ong kerana gagal menyelesaikan saman kemalangan kereta yang dikeluarkan pada 2hb Oct 2004.”

“Encik Ong dikehendaki datang ke balai bersama seorang penjamin.โ€

(Mr Ong, we have a warrant of arrest under your name for failing to settle a summons in relation to a car accident which was issued on Oct 2, 2004. You are required to come to the police station with a bailor.)

Ong was the first person to be arrested under Ops Warta IV.


If you’ve been following my posts, you’ll have noticed I had some summons, and I had to work my ass off to get them paid…they make it so fucking difficult.

Now this whole shennanigan hasn’t exactly been well publicised, I’ve seen one tiny 1/4 column text only piece in the paper mentioning the fact that summons need to be paid before January 2nd or you might get hauled off to prison..

I wonder why they would do that? Oh yeah…if they publicised it, people might actually pay, there would be less opportunity for bribes and getting people into court for ridiculous crimes such as parking in the wrong places, or in my case exceeding the speed limit by not more than 30km/h…

The paper also published the fact that all counters would be open ’til 6pm so people could pay easier, I mean wtf? Most people finish work at 6pm, some of us work in a freakin jungle (Cyberjaya) and are miles away from the nearest Balai (Police Station)..How exactly are we supposed to pay?

Even though that was complete bullshit anyway as I went to the PJ police headquarters and was duley informed the counter had closed at 3pm….waste of time or what.

There are counters in shopping malls too, I’ve visited the one in 1 Utama about 5 times, all of which the computer was ‘offline’. For anyone who’s interested, it’s in the old wing, Eneos car centre..I mean for the love of monkeys, I am trying to give them money, it’s like they don’t want people to pay, they want us to be arrested and beaten on the soles of the feet with bamboo canes.

So, what’s the deal here in Malaysia..

Deal 1 – Common Occurence (see Mr. Ong above)

1. You do something naughty, like going a bit fast
2. Some(one|thing) sees the naughty act
3. You get a summons
4. You get 0 notification, yes I mean NONE
5. Unless you check yourself, online you don’t even know you’ve gotten any summons
6. You don’t check online, you get some fat officer knocking on your door wanting to arrest you
7. Rinse and Repeat

Deal 2 – My Case

1. You do something naughty, like going a bit fast
2. Some(one|thing) sees the naughty act
3. You get a summons
4. You get 0 notification, yes I mean NONE
5. You check online and find you have summons against your car
6. You spend 2 weeks trying to pay the damn summons and waste like 2 days of annual leave
7. Eventually persuade someone else to pay the summons because you have a job you wish to keep
8. Have the summons paid with the realisation you will have to go through the whole shitty affair again
9. Rinse and Repeat

In UK it’s like this.

1. Speed
2. Get Caught
3. Get a notice through the post 2 days later with the location and offence
4. Have 30 days to pay with discount, 90 days to pay before court appearance
5. Pay by cheque through the post, by credit card over the phone or cash at the nearest police station
6. Don’t speed again because you’ll get 3 points on your licence (12 is a 1 year ban)

Don’t get me wrong, I love this country I really do, but there are still a lot of things that have to change…the bureaucratic system, customer service (or lack of it), racial bias in the education system and in general (both positive and negative racism), sexual crime, business attitudes and various others things such as the attitudes of civil servants and other workers Tidak Apa, which means never mind or it doesn’t matter (stems from other issues previously mentioned).

Will blog about all these topics as they unravel in my mind..

The lesson to be learnt is, don’t get summons, check regularly online just in case you did, keep your ears open for clampdowns (I heard about this one on IRC) and finally don’t expect to be able to pay your summons easily..

For those who want to check their summons online you can do so via Rilek/Catcha HERE.




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61 Responses to Malaysian Bureaucracy and the Summons Fiasco

  1. FireAngel January 18, 2005 at 12:52 am #

    yeah mer.. welcome to Malaysia.. country with 1st world buildings and 3rd world mentality. ๐Ÿ˜›

  2. loonatik January 18, 2005 at 1:09 am #

    your picked up BM in one year? *stunned*

  3. Vader January 18, 2005 at 3:21 am #

    lesson to be learn = fuckemall…

    Malaysia Boleh!!!!!! Lanciau!

  4. kimberlycun January 18, 2005 at 3:43 am #

    Doesn’t make it better that the online payment DOES NOT WORK. I registered my dad in all 3 available sites and NONE of them work. So yeah back to square one – pay at the counters. But there’s only a handful of traffic based stations and they have no directory, i checked PDRM site over and over again and seriously it SUCKS. It’s a damn glorified page and the missing persons list IS NOT EVEN FREAKIN UPDATED. No mention of how to pay and where…what newbies like me to do? Don’t even know where the freakin place is! It’s all a bloody VICIOUS CONSPIRACY im telling you. And the cops are a bloody DISHONEST LAZY ARSES.

  5. cmos January 18, 2005 at 3:45 am #

    **Nod head in agreement**
    Shite… I just realized I better go check online… I’ve been ‘naughty’ for more than a few occasions… shite… shite…

    Btw… they should juz privatize the whole summons thingy instead… waaahahaha…

  6. kimberlycun January 18, 2005 at 3:46 am #

    online payments are fuckin privatised i think…cronyism ARGHHHH

  7. TheGreatFaggot January 18, 2005 at 5:56 am #

    if your skin colours are like ‘them’ or should i rephrase that … if u have a BIN or a BINTI in ur fucking name , you wouldnt be in this fucking situation… :/

  8. Yuen Li January 18, 2005 at 6:22 am #

    Don’t forget that it’s 6 points within two years, if you’re newly qualified in the UK! Consequently, I find driving in unfamiliar areas that are festooned with speed cameras (eg the ring road around Birmingham) stressful. Takes all the joy out of driving.

  9. ShaolinTiger January 18, 2005 at 8:21 am #

    Just follow a taxi dude, they know where all the spots are, or easier, just stick to the limit ๐Ÿ˜‰

    The road coming into Hagley from the M5 has loads of cameras too..

    But well at least in the UK they are giant grey boxes with refelective luminous yellow backs so you can see them..

  10. ShaolinTiger January 18, 2005 at 8:23 am #

    Yeah like Kim says, I think the online payments are privatised…

    They don’t need to privatise it, just make it efficient, and easier to pay…oh yeah it’s Malaysia!

    Privatise it!

  11. ShaolinTiger January 18, 2005 at 8:25 am #

    I know sikit only la abang…

    Kopi duit..I no money oledi, makan roti only..

  12. shanks January 18, 2005 at 9:54 am #

    it seems clear to me that they are trying to publicize the whole thingy. the reporters were even tipped off to wait for the first “victim”. seems kinda desperate in trying to put themselves in a good light, i feel. despite all this negativity, there are some efforts being taken for the law enforcers to clean up their act. the most applauded (by me at least) would be the get-rid-of-your-big-ass program.

    however, the management system in most local services (private and government) sucked big time because (i feel that) there is no synchronization in the whole system. it is stupid to have paperworks being passed from departments to departments when they all share the same database. they should learn a thing or two from mnc companies, really.

  13. STFU January 18, 2005 at 10:45 am #

    hey stupid FAGGOT,fuck that all u could say abt it….just pointing the finger to someone else saying that theyre racist…
    btw,to FIREANGEL,this is Malaysia…if u dont like the way things going on in here..just fuck off to some other countries….see if they wanna accept u….
    to all the victims,i dont blame u,its just some faults in the system…if ure discontented,make some complains so that they can change,rather than pin pointing to others.things are not going any better…

  14. suanie January 18, 2005 at 11:29 am #

    leave your real name, pussy. STFU doesn’t gain much respect.. besides you are just justifying his reasons why this country needs more work. when something is flawed we speak up because we love it. we wouldn’t do shit if we don’t love this country. wtf am i explaining things to someone who can’t reason? mch

  15. suanie January 18, 2005 at 11:42 am #

    oO someone quoting pak lah… ๐Ÿ˜›

  16. Kymmie January 18, 2005 at 8:18 pm #

    Jees. I get ten more license points over here in US and I get a toaster.

  17. Arwen January 18, 2005 at 9:24 pm #

    My advice is: Do not update your house address to the JPJ department when you move to a new place. In that case, they will not be able to hunt you down like that dude in the papers!!! Or better still, just drive slowly and observe all the bloody rules and regulations here, we can have one less accident on the road and the traffics won’t be so bloody jammed too. (The “typical” Malaysians like to slow down their car to note down the damaged car plate number so that they can try their luck at the 4D lottery!!!)

  18. Fiona January 18, 2005 at 9:34 pm #

    Sigh.. I think the compound for traffic offence has also increased??? Shit head.. it used to cost RM30 for yellow line.. but now RM70!! More than double.. and I received two tickets in one month *cries* Furthermore, if you exceeded the 2 weeks period, the amount will increase to RM300.. just for ONE fucking yellow line offence!!!! Eat shit meh.. some ppl just make about that much for one month pay!
    Yeah.. I agree about how “convenient” it is to pay up… got stucked in line for more than an hour when there’s only 5-6 person ahead of me :/

  19. ShaolinTiger January 18, 2005 at 9:36 pm #

    That’s all well and good until it’s time to renew road tax…then you have to pay the summons before you can renew, so summons and road tax all in one sum…painful

    Better to pay them earlier..and slow, blur, indecisive drivers cause more accidents than fast alert drivers.

  20. Arwen January 18, 2005 at 10:00 pm #

    The “fast & alert” drivers have very low EQ (Emotional Quotient). ;รƒยพ

  21. ShaolinTiger January 18, 2005 at 10:21 pm #

    Unsurprisingly I don’t agree, people who drive as such have higher EQ’s than the rest, EQ being defined as the level of self awareness and self management (I will humour you even though EQ is just another fashionable buzzword)..

    Those driving at 40km/h on the ‘fast’ lane have low EQ, they are ignorant, selfish and prone to cause accidents..

    It’s named the fast lane….so people can go fast.

    Those driving safely, in the correct lane at around the speed limit are the ones in the right, they however seen to be a rarity..

    I often have go from the fast lane, to the very outside lane to overtake as everyone is either in the middle or the fast lane with no-one in the slow

  22. Arwen January 18, 2005 at 10:28 pm #

    Thank you. You have just proved my point loud and clear! LOL~ Let’s not get started here. ๐Ÿ˜‰

  23. suanie January 18, 2005 at 10:49 pm #

    err what point? humour me if not for failing to establish your ground of reasoning to ST’s reply :).

  24. Arwen January 19, 2005 at 12:44 am #

    For a start, there’s no SUCH thing as FAST LANE, the right lane is used for OVERTAKING, go read your undang-undang back, it’s stated in there. *Hehe* Funny how “fast and alert” people can miss that part. Maybe they are “too fast”? ๐Ÿ˜‰

  25. ShaolinTiger January 19, 2005 at 12:53 am #

    Ermm…do you know what overtaking is?

    Let me explain it to you…it’s when you are going FASTER than a car in front of you, you OVERTAKE.

    See FAST = OVERTAKE, it’s a synonymous use of language, or could also be called a colloquialism.

    If you check The Star Motoring section (YOUR local paper)..

    You will see a poll:

    One of the options being:

    “Driving slowly on the fast lane”

    People in Malaysia generally refer to the most central lane or ‘right’ lane as the ‘fast’ lane, be it correct or otherwise as defined by Miss Arwen.

    The point being the middle lane is also for overtaking, but people just hog it, they don’t use the left lane, apparently it’s only for motorbikes or lorries here..normal people deign it unfit for their use.

    Suprising how such a ‘smart’ person could miss this evolution of language in their ‘own’ country..

    Lots of Love ST


    P.S. If picking on semantic flaws (which actually don’t even exist) is your idea of a logical debate, then you have a long way to go, I find it rather lame ๐Ÿ˜‰

    P.P.S Bring it on.

  26. fuchsialowe January 19, 2005 at 1:28 am #

    FAST LANE = THE UTMOST RIGHT LANE OF TRAFFIC. It is true that the right lane is used for overtaking as mentioned in the books but the NAME of that right lane is THE FAST LANE. People get caught for speeding in the FAST LANE, speed trap cameras are aimed at the FAST LANE and all these are the RIGHT LANES. So by saying that the right lane IS NOT the FAST LANE is a wrongful statement. Coming from a Malaysian who has lived in Malaysia all her life, I do not see how this “term” refers to foreigners. In fact, the FAST LANE is a UNIVERSAL term. Whats the argument about anyway?

  27. kaikon January 19, 2005 at 2:10 am #

    Doh I leaked the info and I myself have not settle my summons. I drives at 60km/hr on all lanes so that entitles me to not wear any safety belts.

  28. Arwen January 19, 2005 at 2:12 am #

    Road safety tips, go read it yourself:

    If you are too lazy, here it is:
    * Keep left unless you are overtaking.

    And of course, if you do drive in the correct lanes (the so-called middle and left lanes), you wouldn’t have missed the sign post “Ikut kiri jika tidak memotong”. Well, unless you DON’T KNOW the meaning of it. *Ahem~*

    Please be real, “Fast Lane” doesn’t exist. “Fast Lane” is a fancy term invented by those who want to use it as a legitimate excuse to speed in the motorway.

    This is an interesting excerpt from a UK website ( ):

    “When driving along motorways always remain in the left lane unless you are travelling faster than traffic ahead of you and it is safe to move over to the right lanes. If you use these lanes you must return to the left lane as soon as it is safe to do so.

    It is bad practice to try and stay in the overtaking lanes for normal driving. This annoys other users because they can see that you are avoiding the empty lanes on the left, or never using your mirrors to see the tailbacks that you are causing.”

    Funny, I didn’t see the word “Fast Lane” being used in the article either…Hmmm…

  29. ShaolinTiger January 19, 2005 at 2:15 am #

    Thanks everything you posted totally agrees with what I said ๐Ÿ™‚


    And yeah we don’t use the term fast lane in the UK, so you wouldn’t see it in the article, hence I called it a colloquialism, meaning an informally used or localised term.

    BTW Google for “fast lane” +malaysia highway, and you’ll see plenty of references.

  30. fuchsialowe January 19, 2005 at 2:18 am #

    “Please be real, “Fast Lane” doesn’t exist. “Fast Lane” is a fancy term invented by those who want to use it as a legitimate excuse to speed in the motorway.”


    fast lane

    Also, life in the fast lane. A lifestyle that involves free spending and self-indulgence, and sometimes also dissipation and danger. For example, They’re finding that life in the fast lane can be very stressful. This term alludes to the highway express lane used by faster vehicles to pass slower ones. [Colloquial; c. 1970] Also see fast track.

    Source: The American Heritageร‚ยฎ Dictionary of Idioms by Christine Ammer. Copyright ร‚ยฉ 1997 by The Christine Ammer 1992 Trust. Published by Houghton Mifflin Company.

    note word : COLLOQUIAL

  31. funpub January 19, 2005 at 2:29 am #

    screw the law… screw everything tight.. u will never know which nuts will get loose.. and kill sumbody on the malaysian highway

  32. suanie January 19, 2005 at 2:32 am #

    so if I am going 90 kph which is very much in accordance to the ‘undang-undang’ at certain areas and everyone around me is going at 45kph, do I follow the majority and drive on the left and middle lanes since they are going slow and hence value their lives more? or do I go to the right lane and overtake them all even if I drive at 70kph and continue doing so because they choose to be snails? Aren’t I already a bit faster than them, hence going on the faster lane, hence driving on the fast lane?

    So if a Brit doesn’t understand what I mean when I say that I am going outstation, does it mean I would have to stop using the term ‘outstation’ completely?

  33. Bone January 19, 2005 at 2:52 am #

    Crap.. i think i got a fan took my pix some months back…no news.. and my road tax are done by my bank… which i think i still have a couple of summon unpaid few years back.. how…i’m bored.

  34. TheGreatFaggot January 19, 2005 at 3:13 am #

    STFU : dude i might be a malay dude….so does that make me a racist bastard too? duh….bodoh sial mamat sekor nir….kuat melentik

  35. michaelooi January 19, 2005 at 3:49 am #

    So, I guess you’re limited to undang-undang and act condescendingly because of that ?

    Please girl, get more education. Slow moving vehicle always on the inner lane… and that makes every outer lanes a FASTER lane than the inner ones.

    They’re not solely for overtaking, o wise one. (if everyone thinks like you, well hell, all truckers would drive happily on ANY lanes they wanted to….and we humans will evolve back into apes on paved roads)

  36. Paul Tan January 19, 2005 at 4:08 am #

    oh boy. arwen if you drive a pussy car thats too slow and always get highlighted and honked and tailgated by other cars when youre driving in the right-most lane then stop doing that… go lepak in the left-most lane or take the LRT please… dont freaking hog the road and waste my brake pad braking bcos you couldnt see me coming up in the rear view mirror okay?

  37. Vader January 19, 2005 at 5:25 am #

    Arwen, can I hump u ๐Ÿ˜€

    I promise I’ll be “slow” !!

  38. kaikon January 19, 2005 at 5:44 am #

    Question : Speed Limit 90km/hr
    left lane all driving 60km/hr . I drive at 90 on the “Fast Lane” gets horn and flash by faster than the set limit of 90km/hr car.

    1. Do I move over ?
    2. Ignore and continue ?
    3. Reduce to 60km/hr to piss him/her off ?

    Vote please

  39. Paul Tan January 19, 2005 at 6:24 am #

    Move to the middle lane, let him overtake you, then move back to the fast lane.

  40. ShaolinTiger January 19, 2005 at 7:20 am #

    Even if I’m going 120km/h and someone is coming behind faster, if there’s space in the middle lane I pull in and let them past then move out again after.

    If there is cars in front of me and in the middle lane and there is clearly no-where I can go even if I wanted to I’d slow down to piss ’em off.

  41. Arwen January 19, 2005 at 7:43 pm #

    Good on you all!!! That’s WHY you guys are getting ALL the summonses on behalf of me. Enough said. ๐Ÿ™‚

  42. suanie January 19, 2005 at 11:40 pm #

    *rolls eyes*

    losers’ one-line defense.

    enough said.

  43. fuchsialowe January 20, 2005 at 1:49 am #

    . . . . never had a summons. read the L in LOSER. Bitch

  44. funpub January 20, 2005 at 3:13 am #

    Arwen drive dam slow. Arwen is just like a turtle with hard shell. Useless Lady

  45. BlueGal January 20, 2005 at 3:14 am #

    I wonder y Arwen behave like a bitch…. just complaint about others being bitch but never talk and think bout her self. So cheap and useless. Should judge herself first before judge other ppl. Uhhhhh

  46. Janet January 20, 2005 at 3:21 am #

    We hate Arwen. She isnt perfect as she claims she is. She is just a plain jane without a brain!!!

  47. iouu January 20, 2005 at 3:29 am #

    arwen is a nice gal…

  48. ShaolinTiger January 20, 2005 at 4:00 am #

    No more personal attacks please, this is not kindergarten, unless you have something constructive to say, don’t say anything at all.

    This a place for grown-up logical discussion, not childish name calling.

    Yes we proved Arwen wrong, yes it makes her look stupid, yes she won’t admit she is wrong but that doesn’t mean she’s not a nice person and that’s she’s a bitch. She’s just ignorant and mis-informed, there is a difference.

    I just deleted like 10 childish comments.

    Any more I’ll lock the comments.


  49. Yuen Li January 20, 2005 at 5:25 am #

    My observation of driving in the UK (and I’m sure ST will back me up on this?) is as follows:

    The UK motorway speed limit is 70mph. As Arwen kind of alluded to, the UK Highway Code says that you should always keep left, moving into the right(er) lane only to overtake.

    In practice, very few car drivers use the left-most lane, as this is usually full of relatively-slow trucks. Most people instead use the middle-lane for “regular” driving – but most people also break the speed limit, so you end up driving at 80 or 90mph if you want to follow the crowd. If you follow the rules and drive at 70mph (as I did initially), you will start to notice lots of cars pulling out from behind you and overtaking you, in the right lane.

    In other words, in the UK, the MIDDLE lane is the fast lane, in practice. The right-most lane is usually only-ever used for overtaking. Unless you’re Malaysian, of course, in which case the tendency is to hog this lane, hehe. ๐Ÿ˜‰

  50. ShaolinTiger January 20, 2005 at 9:25 am #

    Yeah I agree, the problem with people in UK is this is the common scenario, so even when there is no one in the far left lane they hog the middle lane, so sometimes, as I drive properly, I’m in the far left lane, I have to pull out to the far right lane to overtake someone in the middle lane…

    People don’t hog the far right lane in UK, it’s strictly used for overtaking as it should be.

    And yeah the normal speed is 80-90mph, if you wanna stick to the speed limit or lower go with the lorries.

    Had a prime example today…someone in the ‘fast lane’ going 40km/h with people in the middle overtaking them, with no one in front of them..Then it’s a vicious circle as they are stuck in that lane as people in the middle are all going faster and overtaking them so they have trouble pulling in.

    Please people, you have an accelerator, as it’s name implies, it’s used to ACCELERATE, please learn how to use it..

  51. TheGreatFaggot January 20, 2005 at 11:44 am #

    hie im damien and i love hardcore sex?

  52. KY January 20, 2005 at 11:58 am #

    I take LRT, it’s way cool. ๐Ÿ˜€

  53. KY January 20, 2005 at 12:01 pm #

    I ride a bike, u insensitive clod!

  54. kimberlycun January 20, 2005 at 1:22 pm #

    people going on the speed limit should stick to the middle. people going faster (thereotically to overtake) on the express lane and the slow murthafarkers ought to stick to the left.

  55. ShaolinTiger January 20, 2005 at 1:28 pm #

    Er who mentioned anything about bikes 0_0

  56. Secret Gal January 20, 2005 at 6:09 pm #

    Heard Arwen going to start a blog to condemn you, MAt Salleh

  57. TheGreatFaggot January 20, 2005 at 10:19 pm #

    Do i look like i care if she’s starting a blog to condemn my kwai lo NO 1? Let me tell you one thing dear arwen….. i;ve enough slap a girl before….and i dont tend to break that fucking principle of mine…..and IM SERIOUS

  58. Arwen January 21, 2005 at 7:47 am #

    It’ll be more interesting to start a blog called, than LMAO~ You guys are so CUTE! ๐Ÿ˜‰

  59. suanie January 22, 2005 at 12:29 am #

    you are still so annoying. run along now.

  60. steelrage January 22, 2005 at 3:05 pm #

    goodness gracious, can’t believe a simple entry could stir up such heated comments !! and what ?? no such thing as a fast lane? since everyting i’ve learnt is wrong as implied by arwen, then then maybe i’ll start driving on the right lane and overtake people on the left from tomorrow onwards…

    btw i drive a lil red kancill, and I seriously hate people who hog the right lane and drive at 70km/h … crap man i drive a kancil and i dont’ even do that!